You Sir, Are No Microsoft Technician – Beware! Phone Scam

There is a new brazen scam out there that you need to be aware of. With one seemingly innocent phone call, you can inadvertently allow the wrong person access to your computer.There is a new brazen scam out there that you need to be aware of. With one seemingly innocent phone call, you can inadvertently allow the wrong person access to your computer.

We had one of those calls last week. We didn’t fall for it, of course. In fact, we recorded the conversation so you can hear it and be prepared if they ever contact you.

Spammers are bold. They’ll use any method they can to access your personal information. Our fast-talking caller claimed to be a technician from the Windows Technical Department. He insisted that he had been alerted about a possible “hacking” on our computer system and just wanted to “help.”

His idea of help was to direct us to a run program box and then ask us to quickly type in a series of letters and numbers. We listened but we didn’t do it. Instead, we confronted our mystery caller and after a series of pointed questions, he hung up.

A quick search of the callback number confirmed our suspicions, our alleged Windows Technician was part of a popular international scam. We’re not sure what the program would have done if we had completed his request. Maybe he was trying to install and sell us worthless antivirus protection, OR, maybe he was trying to gain remote access to our computer. Either way, we thwarted his plans.

Remember, Microsoft technicians will never call you unless you’ve made contact with them first. Telephone spammers have been trained to use bullying and scare tactics to get you to follow their instructions. Don’t do it. If you know someone who might be vulnerable to these kinds of calls, please let them know it’s not legit.

Here is a portion of the call if you want to listen to the scam in action.

Erin Thompson

About Erin

Erin handles frontend programming and is responsible for turning design mockups into fully-functioning websites. She is a WordPress pro, and handles ongoing security and support for our current clients. Read More About Erin.

One Response to “You Sir, Are No Microsoft Technician – Beware! Phone Scam”

  1. Voice of victims

    I work for a company and my job is to interpret calls for deaf and hard of hearing individuals. I get these “Hello ma’am, I am calling about your computer, I am a Windows Technician” .. ALWAYS a person with an Indian accent. They scare people into thinking they have multiple viruses on their computer and tell them their computers are at risk of being hacked. They have the victim go through a series of steps so that they can gain remote access to the victims computer, then they pretend to be taking care of all of the viruses on their computer. For a charge of $149.99. I just had 3 of those calls today so far. It’s very disturbing. And it’s happening every day , all day.

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