In addition to the work we did on Gracia Burnham’s new website in 2016, we also worked with Gracia’s team to build a custom database tool to manage all of the contacts and donations she has received over the years.
The system they had been using was custom built for them 10 years ago and was an Access database application. It contained most of the functionality they needed, but required a remote PC connection in order to access it. This made it difficult to connect to and meant there would be downtime anytime the server it was stored on was turned off or without an internet connection.
We reviewed the system they were using and created a web-based application that would allow them to manage their data and complete the same tasks without needing special software or remote connections. They are now able to view and manage contact information regardless of where they are. Multiple people can be logged in at once without causing connection problems or data corruption.
Not only is the new system easy to use, but it is also accessible on all devices, including desktop computers, tablets, and smartphones. Each user has a unique username and password, so they can manage permissions easily. This has made the contact database available for all members of Gracia’s team and has streamlined many processes like tracking donations, speaking requests, book sales and mailings.